The information in this publication, including text, images, and links, are PROVIDED “AS IS” BY TUFFMAN EQUIPMENT SOLELY AS A CONVENIENCE TO ITS DEALERS AND CUSTOMERS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Tuffman Equipment assumes no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this publication. This publication could include technical or other inaccuracies, and not all products or services referenced herein are available in all areas. Changes are periodically added to the information, and Tuffman Equipment may change the products or services described in this publication at any time. Contact your local Tuffman Equipment dealer for further information before relying on any information contained herein.

Should you choose to respond directly to Tuffman Equipment with comments, questions, suggestions, ideas or the like relating to this Web Site or Tuffman Equipment products and services, you agree that such information shall be deemed as non-confidential and Tuffman Equipment shall have no obligation to respond and be free to reproduce, use, disclose and distribute the information to others without limitation, including but not limited to developing, manufacturing, and marketing products incorporating such information.


©2019 Tuffman Equipment. All Rights Reserved.

Tuffman Equipment retains all copyrights in any text, graphic images, and software owned by Tuffman Equipment and hereby authorizes you to electronically copy documents published herein solely for the purpose of transmitting or viewing the information. You may not mirror, modify or otherwise alter any files in this website for rebroadcast, or print the information contained therein, without written permission from Tuffman Equipment. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any Tuffman Equipment copyright, patent or trademark.

Tuffman Equipment, their respective logos, as well as corporate and product identity used herein, are trademarks ofTuffman Equipment and may not be used without permission.Tuffman Equipment is a registered trademark of Tuffman Equipment 5050 Rickert Rd., Crystal Lake, IL 60014.

Tuffman Equipment respects the rights of all copyright holders and in this regard, Tuffman Equipment has adopted and implemented a policy that provides for the removal from its web site of materials that infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide General Kinematics Corporation Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single on-line site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; Information reasonably sufficient to permit us to contact the complaining party; A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


This Privacy Policy (“Privacy Policy”) explains how (the “Site”), owned and maintained by TUFFMAN EQUIPMENT (“we,” “our” or “us”), collects information about you (“User(s),” “you” or “yours”).  It governs the manner in which information is gathered through the Site, how we treat the information, how we collect it, how we use it and share it, and what choices you have regarding it. This Privacy Policy applies to the Site and all products and services offered by TUFFMAN EQUIPMENT.

I.          What Types of Information We Collect

Personal Information

We collect personal information from Users in a variety of ways, including, but not limited to, when Users visit the Site, place an order, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on the Site. Users may supply, as appropriate, name, email address, phone number, and credit card information. Users may, however, also visit the Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Information

We collect non-personal information about Users whenever they interact with the Site. From time to time, we automatically collect certain information that in some instances may be considered personal information such as the IP address of your computer. We also automatically collect other non-personal information such as the time and date of your visit, the browser name, pages visited, visit duration, mouse and swipe actions, and technical information about Users’ means of connection to the Site, such as the operating system, Internet service providers utilized, and other similar information.

II.          How We Collect Information

Web Browser Cookies

The Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to be alerted when cookies are being sent. If you do so, note that some features of the Site may not function properly. The Site uses third-party technology, like Google Analytics (GA), to help analyze how Users interact with the Site. GA does not collect personal identifiers, just numbers associated with Users’ devices, and demographic data is only available from Chrome users. By using the Site, you agree to the use and processing of your data by Google, as described above with data retention settings set to not expire. You can opt out from being tracked by GA across the Internet by downloading and installing the Google Analytics opt-out browser add-on at:

III.          How We Use Collected Information

TUFFMAN EQUIPMENT collects and uses Users’ personal information for the following purposes:

– To improve customer service

Information you provide helps us respond to customer service requests and support needs more


– To personalize User experience

We use information in the aggregate to understand how the Users of the Site as a group use the services and resources provided on the Site.

– To improve the Site

We use feedback you provide to improve our products and services.

– To service orders and process payments

We use the personal information Users provide when placing an order only to service that order and process payment. We do not share this information with outside parties except to the extent necessary to provide the service and process payment.

– To send periodic emails

We use the User’s email address to send User information and updates pertaining to an order. It is also used to respond to inquiries, questions, and/or other requests. Only if Users decide to select the empty checkbox to opt-in to our mailing list will they receive emails including company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

IV.          How We Protect Collected Information

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored via the Site.

Sensitive personal information exchanged between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

V.          Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal information to others. We share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We share your information with these third parties for those limited purposes, provided that you have given us your permission.

VI.          The California Privacy Rights Act (CPRA)

In addition to your other rights in this Privacy Policy, California law provides additional rights for consumers that are California residents, imposing certain obligations on businesses that are subject to the CPRA.

A consumer has the right to request a business for the categories of personal information that have been collected, the categories of sources from which the personal information was collected, the commercial purpose for collecting the personal information, the categories of third parties to whom the personal information is disclosed, and the specific pieces of personal information that the business has collected about the consumer. The CPRA further allows you the right to correct inaccurate personal information, to limit the use and disclosure of your sensitive personal information, to opt out from data collection, and delete such information.

VII.          EU and UK Privacy Rights

Where we serve EU or UK consumers or collect their personal information, such information is protected by the standard contractual clauses according to the EU GDPR and UK GDPR. Under the GDPR, you have the right to ask us for access to and a copy of your personal information that we hold on you, a copy of your personal information that you provided to us, to update or correct your personal information in order to make it accurate, to delete your personal information from our records in certain circumstances, and to restrict the processing of your personal information in certain circumstances.

VIII.          Changes To This Privacy Policy

TUFFMAN EQUIPMENT has the discretion to update this Privacy Policy at any time. When we do, we will revise the date at the bottom of this page. We encourage Users to visit this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

IX.          Your Acceptance Of These Terms

By using this Site, you acknowledge your acceptance of this Privacy Policy and any updates. If you do not agree to this Privacy Policy, please do not use the Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

X.          Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your interaction with this Site, please contact us at:


5050 Rickert Rd., Crystal Lake, IL 60014


This document was last updated on December 28, 2022.


Tuffman® (word mark)

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This document was last updated on October 10, 2019.