The information in this publication, including text, images, and links, are PROVIDED “AS IS” BY TUFFMAN EQUIPMENT SOLELY AS A CONVENIENCE TO ITS DEALERS AND CUSTOMERS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Tuffman Equipment assumes no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this publication. This publication could include technical or other inaccuracies, and not all products or services referenced herein are available in all areas. Changes are periodically added to the information, and Tuffman Equipment may change the products or services described in this publication at any time. Contact your local Tuffman Equipment dealer for further information before relying on any information contained herein.

Should you choose to respond directly to Tuffman Equipment with comments, questions, suggestions, ideas or the like relating to this Web Site or Tuffman Equipment products and services, you agree that such information shall be deemed as non-confidential and Tuffman Equipment shall have no obligation to respond and be free to reproduce, use, disclose and distribute the information to others without limitation, including but not limited to developing, manufacturing, and marketing products incorporating such information.


©2019 Tuffman Equipment. All Rights Reserved.

Tuffman Equipment retains all copyrights in any text, graphic images, and software owned by Tuffman Equipment and hereby authorizes you to electronically copy documents published herein solely for the purpose of transmitting or viewing the information. You may not mirror, modify or otherwise alter any files in this website for rebroadcast, or print the information contained therein, without written permission from Tuffman Equipment. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any Tuffman Equipment copyright, patent or trademark.

Tuffman Equipment, their respective logos, as well as corporate and product identity used herein, are trademarks ofTuffman Equipment and may not be used without permission.Tuffman Equipment is a registered trademark of Tuffman Equipment 5050 Rickert Rd., Crystal Lake, IL 60014.

Tuffman Equipment respects the rights of all copyright holders and in this regard, Tuffman Equipment has adopted and implemented a policy that provides for the removal from its web site of materials that infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide General Kinematics Corporation Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single on-line site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; Information reasonably sufficient to permit us to contact the complaining party; A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


This Privacy Policy governs the manner in which Tuffman Equipment collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”) to achieve GDPR compliance. This privacy policy applies to the Site and all products and services offered by General Kinematics.

Personal identification information

We collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may supply as appropriate, name, email address, phone number, credit card information. Users may, however, also visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information include the browser name, visit duration and tracking, mouse and swipe actions, and technical information about Users’ means of connection to our Site, such as the operating system, Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site uses “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to be alerted when cookies are being sent. If they do so, note that some parts of the Site may not function properly. This website uses Google Analytics (GA) to help analyze how users interact with GA does not collect personal identifiers, just numbers associated with Users devices and demographic data is only available from Chrome users. By using our website, you agree to the use and processing of your data by Google, as described above with data retention settings set to not expire. You can opt out from being tracked by GA across the internet by downloading and installing Google Analytics opt-out browser add-on at:

How We Use Collected Information

Tuffman Equipment collects and uses Users’ personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to customer service requests and support needs more efficiently.

– To personalize user experience
We use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site
We use feedback you provide to improve our products and services.

– To send periodic emails
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

– To process payments
We use the email address to send User information and updates pertaining to their order. It is also used to respond to inquiries, questions, and/or other requests. Only if Users decide to select the empty checkbox to opt-in to our mailing list, they will receive emails including company news, updates, related product or service information, etc. If at any time Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We share your information with these third parties for those limited purposes provided that you have given us your permission. Tools we currently are utilizing are GDPR compliant including: WP Engine, Disqus, CrazyEgg, Salesforce, and Site Ground.

Changes To This Privacy Policy

Tuffman Equipment has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to visit this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


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This document was last updated on October 10, 2019.